Support & Product Assistance
Welcome to Teselisent® Support. Our team is here to help you with product setup, registration, warranty, and after-sales assistance.
Whether you need spare parts, assembly guidance, or information about our product, we’re ready to assist every step of the way.
If your question is not covered in the FAQs below, please contact us.
Click here to access Setup / Dismantle Guides of your product.
Important Notice: Teselisent® products are sold exclusively through authorized sales channels. Teselisent® actively monitors and enforces its rights against unauthorized resale and dropshipping activities. Warranty and customer support are provided only for products purchased through authorized sales channels and used under approved distribution conditions. Purchases made via unauthorized sellers or dropshipping services are not eligible for support or warranty coverage.
Frequently asked questions
Teselisent® Support is your central resource for product assistance and warranty information. Our team is committed to ensuring that every product performs exactly as designed — offering protection from rain, wind, and sun while keeping your gear secure.
We provide help for setup, replacement parts, authenticity checks, and maintenance of your waterproof bike tent. Our instructions and videos are tailored for quick assembly and long-lasting performance.
If you’ve recently purchased a Teselisent® Secure Storage Shed, remember to Register your product to activate your e-warranty.
Teselisent® stands behind every customer with dependable support and clear communication — ensuring your investment in quality protection lasts for years.