Terms & Conditions

Last updated: November, 08th 2025

Welcome to Teselisent (the “Website”), operated by Teselisent (“we,” “us,” or “our”).

By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use our Website.

1. Purpose of the Website

The Website teselisent.com is designed to provide information about the Teselisent® brand, its products and related content. Some pages may include affiliate links to third-party websites which are authorized online marketplaces, where products bearing the Teselisent® name are available for purchase. Purchases made through such links are subject to the terms and conditions of those third-party platforms, not ours.

2. Intellectual Property Rights

All content on this Website - including text, images, graphics, logos, videos, trademarks, patents and design elements - is the property of Teselisent® and is protected by copyright and trademark laws.
You may not reproduce, copy, distribute, or otherwise use any material from this Website without prior written consent from us.

3. External Links and Third-Party Services

Our Website may contain links to external websites such as authorized online marketplaces. We are not responsible for the content, accuracy, or practices of any third-party site. When you click an external link, you are leaving our Website and are subject to the terms and privacy policy of that third party.

4. Non-authorized sales channels & Warranty/Support Eligibility

We apply those following rules in case of non-authorized sales channels / sellers:

Secured Support and News content is reserved for validated purchases made through authorized channels ONLY.
Purchases made through third-party or non-authorized channels are not eligible for access; customers may contact us by email for guidance & product questions.
If you purchased through a third-party reseller / seller, any warranty claims must be directed to this seller. We do not provide warranty coverage for purchases made outside of authorized channels.
For purchases made through third-party resellers, the reseller is responsible for all transactional matters including refunds, returns, exchanges, and pricing disputes.
For purchases made through non-authorized third-party resellers, we may require reasonable proof of purchase for guidance & product questions.
We reserve the right to refuse service, limit assistance, or restrict access to secured content where a purchase cannot be validated, where access is requested through non-authorized channels, or where misuse is suspected.
Our products may be subject to country-specific regulations and certifications. We do not represent that the product is certified, compliant, or approved for sale or use in every country. Contact us for validation before any purchase.
Availability through third-party resellers does not mean the product is authorized, certified, or approved for sale in your country. Customers are responsible for confirming local compliance requirements before purchase or import.
We reserve the right to suspend or revoke access to our secured Support and Latest News pages at any time in cases of misuse, suspected abuse, or behavior that violates these Terms.
We also reserve the right to suspend or revoke access to our secured Support and Latest News pages if a product is returned and/or refunded (including returns processed through the authorized online marketplaces), as access is intended for customers who retain ownership of the product.

5. Limitation of Liability

We make every effort to ensure the information presented on this Website is accurate and up-to-date. However, Teselisent® makes no warranties or representations regarding the accuracy, reliability, or completeness of the information provided. To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or reliance on its content.

6. Product Information

Product descriptions, features, and availability displayed on this Website are provided for informational purposes only. Final product specifications, prices, and terms of sale are determined by the third-party retailer. We do not process payments, handle returns, or manage 1st-tier customer service for purchases made on other platforms.

7. Privacy

We respect your privacy and process limited non-personal data for analytics and site performance. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your information.

8. Governing Law

This Website is operated from Europe and complies with applicable laws of the European Union. By accessing or using this Website, you agree that any matters relating to its use shall be interpreted in accordance with general principles of European law and relevant international standards.

9. Limitation of Priority Support

We reserve the right to limit, suspend, or withdraw access to priority or enhanced support services in cases of abusive, harassing, defamatory, or bad-faith conduct toward our staff, partners, or brand. This includes, but is not limited to, behavior intended to coerce, threaten, or improperly influence support outcomes. This provision does not affect statutory rights, warranties, or access to standard customer support.

We reserve the right to refuse or limit service in cases of fraudulent claims, abuse of support processes, or repeated bad-faith interactions.

We also reserve the right to suspend or revoke access to our secured Support and Latest News pages if a product is returned and/or refunded (including returns processed through the authorized online marketplaces), as access is intended for customers who retain ownership of the product.

10. Changes to These Terms

We may update or modify these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. By continuing to use the Website after such changes, you accept the revised Terms.

11. Contact

For any questions regarding these Terms, please contact us.